How To Fix OA189 - Event not generated - document class (&) or document type (&) is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 189

• Message text: Event not generated - document class (&) or document type (&) is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA189 - Event not generated - document class (&) or document type (&) is missing ?

  The SAP error message OA189 indicates that an event was not generated because the specified document class or document type is missing. This error typically occurs in the context of document management or workflow processes within SAP, particularly when trying to create or process documents that require specific configurations.
  Cause:
  
  Missing Configuration: The document class or document type specified in the transaction or process is not defined in the system. This could be due to incorrect settings or missing entries in the configuration tables.
  Incorrect Document Type/Class: The document type or class being referenced may not exist or may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the document class or type.
  Custom Development: If there are custom developments or enhancements, they may not be correctly configured to handle the specified document class or type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the relevant section for Document Management or Workflow.
  Verify that the document class and document type are correctly defined and active.
  Ensure that the necessary settings for the document type/class are in place.
  
  
  
  Create/Activate Document Type/Class:
  
  If the document type or class is missing, you may need to create it. This can usually be done in the same configuration area where you checked for existing types/classes.
  Ensure that all required fields and settings are filled out correctly.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the document class/type.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments related to document handling, review the code to ensure it correctly references the document class/type.
  Debugging the custom code may help identify where the issue lies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific document class/type you are working with. There may be specific requirements or known issues documented by SAP.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OAC0 (for document classes) or OAC2 (for document types) to manage document management settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message OA189.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the OA189 error message in your SAP system.