How To Fix OA191 - SAP ArchiveLink (error in storage system)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 191

• Message text: SAP ArchiveLink (error in storage system)

What causes this issue?

A request was to be sent to a content server.
The content server could not process the request correctly.

System Response

An archive error was reported by the content server.
The content server could not save the object which was to be stored.

How to fix this error?

The reason for the error cannot be found by the application.
Please inform your system administrator/content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA191 - SAP ArchiveLink (error in storage system) ?

  The SAP error message OA191 indicates that there is an issue with the ArchiveLink storage system. This error typically arises when the system is unable to access or interact with the storage system where documents are archived. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The ArchiveLink storage system may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the storage system.
  Storage System Unavailability: The storage system may be down or not reachable due to maintenance or other issues.
  Authorization Problems: The user or the system may not have the necessary permissions to access the storage system.
  Incorrect Storage Path: The path to the storage system may be incorrect or not properly defined in the ArchiveLink configuration.
  Document Format Issues: The document being archived may be in an unsupported format or corrupted.
  
  Solutions:
  
  Check Configuration: Verify the ArchiveLink configuration in transaction OAC0. Ensure that the storage system is correctly defined and that all parameters are set up properly.
  Test Connectivity: Use tools like ping or telnet to check the network connectivity between the SAP system and the storage system.
  Check Storage System Status: Ensure that the storage system is operational. If it is down, coordinate with the relevant team to bring it back online.
  Review Authorizations: Check the user authorizations for accessing the storage system. Ensure that the necessary roles and permissions are assigned.
  Validate Storage Path: Confirm that the storage path is correct and accessible. Update the configuration if necessary.
  Check Document Format: Ensure that the document being archived is in a supported format and is not corrupted. Try archiving a different document to see if the issue persists.
  
  Related Information:
  
  Transaction Codes: 
  
  OAC0: ArchiveLink Configuration
  OAC3: ArchiveLink Storage System Administration
  
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to ArchiveLink and the OA191 error.
  Logs and Traces: Review the application logs (transaction SLG1) and system logs (transaction SM21) for additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to the official SAP documentation for ArchiveLink for detailed configuration and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.