How To Fix OA060 - SAP ArchiveLink (storage system unknown (Customizing))

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 060

• Message text: SAP ArchiveLink (storage system unknown (Customizing))

What causes this issue?

A request was to be sent to a content server which is not known in SAP
ArchiveLink administration.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please maintain the content repository in Customizing:
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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA060 - SAP ArchiveLink (storage system unknown (Customizing)) ?

  The SAP error message OA060, which states "Storage system unknown (Customizing)," typically occurs in the context of SAP ArchiveLink when the system is unable to find a defined storage system for archiving documents. This can happen due to various reasons, such as misconfiguration or missing entries in the Customizing settings.
  Cause:
  
  Missing Storage System Configuration: The storage system that is supposed to handle the archiving is not defined in the system.
  Incorrect Customizing Settings: The settings for the storage system may not be correctly configured or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the storage system.
  Transport Issues: If the configuration was transported from another system, it may not have been properly imported.
  
  Solution:
  To resolve the OA060 error, follow these steps:
  
  
  Check Storage System Configuration:
  
  Go to the transaction code OAC0 (ArchiveLink Customizing).
  Navigate to the section for defining storage systems.
  Ensure that the storage system you are trying to use is defined and active.
  
  
  
  Define a New Storage System (if necessary):
  
  If the storage system is missing, you can create a new one by clicking on "New Entries" and filling in the required details (like storage system name, type, etc.).
  
  
  
  Verify Customizing Settings:
  
  Ensure that the settings for the storage system are correctly configured, including the connection parameters and any relevant settings.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the storage system. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Transport Issues:
  
  If the configuration was transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by trying to archive a document again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OAC0: ArchiveLink Customizing
  OAC2: ArchiveLink Storage System Administration
  SARA: Archive Administration
  
  
  
  Documentation: Refer to SAP Help documentation for ArchiveLink for detailed information on configuring storage systems and troubleshooting common issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to ArchiveLink and the OA060 error.
  
  
  By following these steps, you should be able to identify and resolve the cause of the OA060 error in your SAP system.