How To Fix OA059 - SAP ArchiveLink (SAP kernel error)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 059

• Message text: SAP ArchiveLink (SAP kernel error)

What causes this issue?

A request was to be sent to a content server.
The SAP kernel could not forward the request to the content server.

System Response

An error was reported by the SAP kernel.
The SAP kernel has probably not received a response to its request
because the content server connection is not active or cannot be
accessed (TIMEOUT).

How to fix this error?

Repeat the request. If the error still occurs when the request is
repeated, the error cannot be corrected from the application. Contact
your system administrator/content server administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA059 - SAP ArchiveLink (SAP kernel error) ?

  The SAP error message OA059 typically indicates an issue related to SAP ArchiveLink, which is a component used for document management and archiving in SAP systems. The error message can arise due to various reasons, including configuration issues, problems with the ArchiveLink server, or issues with the underlying database.
  Cause:
  
  Configuration Issues: Incorrect settings in the ArchiveLink configuration can lead to this error. This includes issues with the content repository, storage system, or the connection to the database.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can also trigger this error.
  Kernel Issues: The error may be related to the SAP kernel version being outdated or incompatible with the ArchiveLink setup.
  Authorization Problems: Insufficient authorizations for the user trying to access the ArchiveLink documents can also lead to this error.
  Document Storage Issues: If the documents are not stored correctly or if there are issues with the storage system, this error may occur.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for ArchiveLink in transaction OAC0. Ensure that the content repository and storage system are correctly set up.
  Review Logs: Check the SAP system logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues. You may need to check the database logs for any errors.
  Kernel Update: If the kernel version is outdated, consider updating it to the latest version compatible with your SAP system.
  User Authorizations: Ensure that the user has the necessary authorizations to access the ArchiveLink documents. You can check this in transaction SU53 or by reviewing the user roles.
  Storage System Check: If you are using a third-party storage system, ensure that it is functioning correctly and that there are no issues with the connection between SAP and the storage system.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  Related Information:
  
  SAP ArchiveLink Documentation: Review the official SAP documentation for ArchiveLink to understand its architecture and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the OA059 error in your SAP ArchiveLink setup.