How To Fix OA058 - SAP ArchiveLink (storage system error/SAP kernel error)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 058

• Message text: SAP ArchiveLink (storage system error/SAP kernel error)

What causes this issue?

A request was to be sent to a content server.
The content server could not process the request correctly or the SAP
kernel could not forward the request to the content server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The error cannot be corrected from the application.
Please contact your system administrator/content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA058 - SAP ArchiveLink (storage system error/SAP kernel error) ?

  The SAP error message OA058 typically indicates an issue related to ArchiveLink, specifically a storage system error or a problem with the SAP kernel. This error can occur when there are issues with the configuration of the ArchiveLink storage system, problems with the connection to the storage system, or issues with the SAP kernel itself.
  Causes of OA058 Error
  
  
  Storage System Configuration Issues: The ArchiveLink storage system may not be configured correctly. This could include incorrect paths, missing storage system definitions, or misconfigured parameters.
  
  
  Connection Problems: There may be connectivity issues between the SAP system and the storage system. This could be due to network issues, firewall settings, or incorrect connection parameters.
  
  
  SAP Kernel Issues: The error may also arise from problems with the SAP kernel, such as outdated kernel versions or bugs in the current version.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the ArchiveLink storage system.
  
  
  Document Management System (DMS) Issues: If you are using a DMS, there may be issues with the integration between SAP and the DMS.
  
  
  Solutions to OA058 Error
  
  
  Check Storage System Configuration:
  
  Verify the configuration of the ArchiveLink storage system in transaction OAC0.
  Ensure that the storage system is correctly defined and that all parameters are set correctly.
  
  
  
  Test Connection:
  
  Use transaction OAC3 to test the connection to the storage system.
  Check for any network issues or firewall settings that may be blocking the connection.
  
  
  
  Update SAP Kernel:
  
  Ensure that you are using a supported and up-to-date version of the SAP kernel. If necessary, apply the latest patches or updates.
  
  
  
  Review Authorizations:
  
  Check the user authorizations to ensure that the user has the necessary permissions to access the ArchiveLink storage system.
  
  
  
  Check Logs:
  
  Review the SAP system logs (transaction SM21) and the ArchiveLink logs (transaction OAC2) for any additional error messages or information that may help diagnose the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address the specific error or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  OAC0: ArchiveLink Storage System Configuration
  OAC2: ArchiveLink Administration
  OAC3: Test Connection to Storage System
  SM21: System Log
  
  
  
  Documentation: Refer to the official SAP documentation for ArchiveLink for detailed configuration and troubleshooting steps.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the OA058 error in your SAP system.