How To Fix O9828 - Underdelivery tolerance of &1 % has been exceeded by delivery item &2 &3

O9828 - Overview

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 828

• Message text: Underdelivery tolerance of &1 % has been exceeded by delivery item &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9828 - Underdelivery tolerance of &1 % has been exceeded by delivery item &2 &3 ?

  The SAP error message O9828 indicates that the underdelivery tolerance for a delivery item has been exceeded. This typically occurs during the delivery process when the quantity of goods being delivered is less than the quantity that was ordered, and the underdelivery tolerance percentage set in the system has been surpassed.
  
  Cause:
  
  Underdelivery Tolerance Setting: Each material or item can have an underdelivery tolerance percentage defined in the material master or in the purchasing info record. If the delivered quantity is less than the ordered quantity and exceeds this tolerance, the error will be triggered.
  Delivery Quantity: The actual quantity being delivered is significantly lower than the ordered quantity, which may happen due to stock shortages, production issues, or other logistical problems.
  
  Configuration Issues: The underdelivery tolerance may be set too low for the specific business process or item.
  
  
  Solution:
  
  Check the Delivery Quantity: Review the delivery document to see the quantities being delivered and compare