How To Fix O9827 - Overdelivery tolerance of &1 % has been exceeded by delivery item &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 827

• Message text: Overdelivery tolerance of &1 % has been exceeded by delivery item &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9827 - Overdelivery tolerance of &1 % has been exceeded by delivery item &2 &3 ?

  The SAP error message O9827 indicates that the overdelivery tolerance for a delivery item has been exceeded. This typically occurs in the context of sales and distribution (SD) or materials management (MM) when the quantity of goods being delivered exceeds the allowed overdelivery limit set in the system.
  Cause:
  
  Overdelivery Tolerance Setting: Each item in a sales order or purchase order can have an overdelivery tolerance percentage defined. This percentage specifies how much more than the ordered quantity can be delivered without triggering an error.
  Delivery Quantity Exceeds Tolerance: The actual quantity being delivered exceeds the allowed overdelivery tolerance percentage for that specific item.
  
  Solution:
  
  
  Check Overdelivery Tolerance Settings:
  
  Navigate to the relevant configuration settings in SAP to check the overdelivery tolerance percentage for the item in question. This can typically be found in the material master or in the sales order settings.
  You can adjust the overdelivery tolerance if necessary, but be cautious as this may affect inventory and financial reporting.
  
  
  
  Adjust Delivery Quantity:
  
  If the overdelivery tolerance is set correctly and you do not want to change it, you may need to adjust the delivery quantity to ensure it falls within the allowed limits.
  
  
  
  Review Sales Order or Purchase Order:
  
  Check the original sales order or purchase order to confirm the ordered quantity and ensure that the delivery is in line with what was agreed upon.
  
  
  
  Consult with Stakeholders:
  
  If the delivery quantity needs to be increased beyond the tolerance, consult with relevant stakeholders (e.g., sales, procurement) to determine if an exception can be made or if a new order should be created.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VL01N (Create Outbound Delivery) or VL02N (Change Outbound Delivery) to manage deliveries.
  Material Master: Check the material master data for the item to see the settings related to overdelivery tolerance.
  Customizing Settings: The overdelivery tolerance can be configured in the SAP system under the following path: 
  
  SPRO ? Logistics Execution ? Shipping ? Deliveries ? Define Overdelivery Tolerance.
  
  
  Documentation: Refer to SAP Help documentation for more detailed information on handling delivery tolerances and related configurations.
  
  By following these steps, you should be able to resolve the O9827 error and manage delivery quantities effectively within the SAP system.