How To Fix O9784 - Reversal of exchange not supported. Pls check material document of GR.

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 784

• Message text: Reversal of exchange not supported. Pls check material document of GR.

What causes this issue?

Loading took place with an goods receipt against an exchange partner.

System Response

The system warns the user and continues to reverse the rest of the
transaction.

How to fix this error?

Check manually the material document in question (goods receipt in
document flow) and correct the stock outside the TD bulk shipment if
necessary.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9784 - Reversal of exchange not supported. Pls check material document of GR. ?

  The SAP error message O9784, "Reversal of exchange not supported. Please check material document of GR," typically occurs in the context of Goods Receipt (GR) processing, particularly when dealing with exchange rates or currency conversions. This error indicates that the system is unable to process a reversal of a transaction due to issues related to the exchange rate or the material document associated with the Goods Receipt.
  Causes:
  
  Currency Exchange Rate Issues: The error may arise if there are discrepancies in the exchange rates used during the original transaction and the reversal attempt.
  Material Document Status: The material document related to the Goods Receipt may be in a status that does not allow for reversal (e.g., it may be locked or already reversed).
  Document Type Restrictions: Certain document types may not support reversals, especially if they are related to specific accounting or inventory processes.
  Configuration Settings: There may be configuration settings in the system that restrict the reversal of transactions involving exchange rates.
  
  Solutions:
  
  Check Material Document: Review the material document associated with the Goods Receipt. Ensure that it is not locked and is in a status that allows for reversal.
  Verify Exchange Rates: Check the exchange rates used in the original transaction and ensure that they are correctly maintained in the system. If necessary, update the exchange rates in the system.
  Review Document Type: Confirm that the document type used for the Goods Receipt allows for reversals. If it does not, you may need to use a different method to correct the transaction.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to currency and document types to ensure that they are set up correctly for reversals.
  Use Alternative Methods: If a direct reversal is not possible, consider using alternative methods such as creating a new document to offset the original transaction.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like MB03 (Display Material Document) to view the details of the material document and MBST (Cancel Material Document) to attempt a reversal.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling currency-related reversals.
  User Authorization: Ensure that you have the necessary authorizations to perform reversals in the system, as lack of permissions can also lead to errors.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP documentation for further assistance.