How To Fix O9353 - Selected del. item &1 &2 and qty.item &3 &4 do not match


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

  • Message number: 353

  • Message text: Selected del. item &1 &2 and qty.item &3 &4 do not match

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message O9353 - Selected del. item &1 &2 and qty.item &3 &4 do not match ?

    The SAP error message O9353 indicates a mismatch between the selected delivery item and the quantity item in a delivery document. This error typically occurs during the processing of delivery documents, such as when trying to create or change a delivery in the SAP system.

    Cause:

    The error message O9353 is triggered when:

    1. The item number or quantity specified in the delivery does not match the expected values in the related sales order or stock.
    2. There may be discrepancies in the item details, such as:
      • The item number does not exist in the delivery.
      • The quantity specified for the item does not match the quantity available or expected.
      • There may be issues with the configuration of the delivery item or the sales order.

    Solution:

    To resolve the O9353 error, you can take the following steps:

    1. Check Item Numbers: Verify that the item numbers you are trying to process in the delivery match the item numbers in the sales order or stock.

    2. Verify Quantities: Ensure that the quantities you are entering for the delivery items match the quantities that are available or expected. Check the sales order for the correct quantities.

    3. Review Delivery Document: Look at the delivery document to ensure that all items are correctly listed and that there are no discrepancies.

    4. Check for Changes: If there have been recent changes to the sales order or stock levels, ensure that these changes are reflected in the delivery document.

    5. Consult SAP Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further troubleshooting.

    6. Transaction Codes: Use transaction codes like VL02N (Change Outbound Delivery) or VL03N (Display Outbound Delivery) to review and modify the delivery document as needed.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Authorization: Ensure that you have the necessary authorizations to make changes to delivery documents.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the cause of the O9353 error in SAP.

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