How To Fix O3604 - Goods issue reversal is not possible for two step transfer with G/L

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 604

• Message text: Goods issue reversal is not possible for two step transfer with G/L

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O3604 - Goods issue reversal is not possible for two step transfer with G/L ?

  The SAP error message O3604 indicates that a goods issue reversal is not possible for a two-step transfer with General Ledger (G/L) accounting. This error typically arises in the context of inventory management and logistics when attempting to reverse a goods issue that was part of a two-step transfer process.
  Cause:
  
  
  Two-Step Transfer Process: In a two-step transfer, goods are first moved from the sending location to a temporary storage location (like a transfer location) before being moved to the receiving location. If the goods issue has already been posted for the first step, reversing it can lead to inconsistencies in inventory and accounting records.
  
  
  Accounting Entries: The error may occur if there are already accounting entries created for the goods issue that cannot be reversed due to the nature of the two-step transfer process. This is particularly relevant if the transfer involves different company codes or if the G/L accounts are already settled.
  
  
  Document Status: The document status of the goods movement may not allow for reversal. For example, if the goods issue has been fully processed and settled, the system may prevent any further changes.
  
  
  Solution:
  
  
  Check Document Flow: Review the document flow for the transfer to ensure that all necessary steps have been completed. Ensure that the goods movement has not been fully settled or that there are no subsequent documents that would prevent reversal.
  
  
  Use Correct Transaction: Ensure that you are using the correct transaction code for reversing the goods issue. For example, use transaction code MB1A for goods issues and MB1B for transfer postings.
  
  
  Manual Adjustment: If the reversal is not possible through standard processes, you may need to manually adjust the inventory or accounting entries. This should be done with caution and ideally under the guidance of a financial or inventory management expert.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling two-step transfers and the implications for G/L accounting.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling two-step transfers and reversals.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for assistance. They may have additional tools or insights to help resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A, MB1B, MBRL, and MIGO for inventory management.
  Configuration Settings: Review the configuration settings for inventory management and transfer processes in your SAP system to ensure they align with your business processes.
  Training: Consider training for users involved in inventory management to ensure they understand the implications of two-step transfers and the associated accounting processes.
  
  By understanding the cause of the error and following the suggested solutions, you can effectively address the issue and prevent it from recurring in the future.