How To Fix O3209 - Base density or base heating value is zero; calculation fails

O3209 - Overview

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 209

• Message text: Base density or base heating value is zero; calculation fails

What causes this issue?

The system attempted to convert the transaction quantity to a target
quantity. The two quantities have a different dimension, thus the system
requires either a <ZH>base density</> for mass-to-volume conversions or
a <ZH>base heating value</> for energy-to-volume conversions. For
energy-to-mass conversions, both a density and a heating value might be
required. The base density and/or base heating value is zero and the
calculation cannot continue.

System Response

The system stops processing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3209 - Base density or base heating value is zero; calculation fails ?

  The SAP error message O3209, which states "Base density or base heating value is zero; calculation fails," typically occurs in the context of material management or production planning within SAP, particularly when dealing with materials that have specific physical properties like density or heating value.
  
  Cause:
  
  
  Missing Data: The most common cause of this error is that the base density or base heating value for a material is not maintained in the material master record. This can happen if the material was created without entering these critical values.
  
  
  Incorrect Configuration: Sometimes, the configuration settings for the material type or the specific plant may not be set up correctly, leading to missing or incorrect values.
  
  
  Data Corruption: In rare cases, data corruption or inconsistencies in the database can lead to these values being read as zero.
  
  
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03).
  Check the relevant views (e.g., Basic Data, Accounting, or