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Message type: E = Error
Message class: O1 - IS-Oil : Message pool exchanges
Message number: 863
Message text: Free goods not allowed with Exchange agreement.
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O1863
- Free goods not allowed with Exchange agreement. ?The SAP error message O1863, which states "Free goods not allowed with Exchange agreement," typically occurs in the context of sales and distribution processes when dealing with exchange agreements in SAP. This error indicates that the system does not permit the use of free goods in conjunction with an exchange agreement.
Cause:
- Exchange Agreement Restrictions: The exchange agreement may have specific rules that do not allow for the inclusion of free goods. This is often a configuration setting in the SAP system.
- Sales Document Type: The sales document type being used may not be configured to allow free goods when processing exchange agreements.
- Master Data Settings: The material master or customer master data may have settings that restrict the use of free goods in certain scenarios.
Solution:
- Review Exchange Agreement Configuration: Check the configuration settings for the exchange agreement in the SAP system. Ensure that the settings allow for free goods if that is the intended business process.
- Check Sales Document Type: Verify the configuration of the sales document type being used. You may need to adjust the settings to allow free goods in conjunction with exchange agreements.
- Adjust Master Data: Review the material and customer master data to ensure that there are no restrictions on the use of free goods. If necessary, update the master data to allow free goods.
- Consult Documentation: Refer to SAP documentation or consult with your SAP functional team to understand the specific configurations and business rules that apply to your organization.
- Custom Development: If the standard SAP functionality does not meet your business requirements, consider discussing with your development team about potential custom solutions.
Related Information:
If the issue persists after checking the above points, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.
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