How To Fix O1871 - User exit & does not exist or is not active.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O1 - IS-Oil : Message pool exchanges

  • Message number: 871

  • Message text: User exit & does not exist or is not active.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message O1871 - User exit & does not exist or is not active. ?

    The SAP error message O1871, which states "User exit & does not exist or is not active," typically occurs when a user exit that is expected to be available in the system is either not implemented or not activated. User exits are custom enhancements that allow you to add your own functionality to standard SAP programs without modifying the original code.

    Cause:

    1. User Exit Not Implemented: The specific user exit that is being called in the program has not been implemented in the system.
    2. User Exit Not Active: The user exit exists but is not activated. This can happen if the implementation was created but not activated in the system.
    3. Incorrect Configuration: The configuration settings may not be correctly set up to call the user exit.
    4. Missing Authorization: The user may not have the necessary authorizations to access the user exit.

    Solution:

    1. Check User Exit Availability:

      • Use transaction code SMOD to check if the user exit exists. You can search for the specific user exit name that is mentioned in the error message.
    2. Implement the User Exit:

      • If the user exit does not exist, you may need to implement it. This can be done by creating a project in transaction CMOD and including the user exit in your project.
    3. Activate the User Exit:

      • If the user exit exists but is not active, you can activate it in the CMOD transaction. Make sure to activate the project that contains the user exit.
    4. Check Configuration:

      • Ensure that the configuration settings that call the user exit are correct. This may involve checking the relevant customizing settings in the SAP system.
    5. Authorization Check:

      • Verify that the user has the necessary authorizations to access the user exit. This may involve checking roles and authorizations in transaction PFCG.
    6. Consult Documentation:

      • Review any available documentation related to the specific user exit to understand its purpose and how it should be implemented.

    Related Information:

    • User Exits: User exits are part of the SAP enhancement framework and are typically used to add custom logic to standard SAP applications.
    • Enhancement Framework: In addition to user exits, SAP provides other enhancement options such as BAdIs (Business Add-Ins) and enhancement spots.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the user exit in question.

    If you continue to experience issues after following these steps, it may be helpful to consult with your SAP Basis or ABAP development team for further assistance.

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