How To Fix O1120 - System error: Unable to determine reference order for delivery &

SAP Error Message - Details

• Message type: E = Error

• Message class: O1 - IS-Oil : Message pool exchanges

• Message number: 120

• Message text: System error: Unable to determine reference order for delivery &

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE 'NA_SYSADMIN'

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O1120 - System error: Unable to determine reference order for delivery & ?

  The SAP error message O1120, "System error: Unable to determine reference order for delivery," typically occurs in the context of logistics and delivery processing. This error indicates that the system is unable to find a reference order for a delivery document, which can be due to various reasons.
  Causes:
  
  Missing Reference Order: The delivery document may not have a corresponding sales order or purchase order linked to it.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the database.
  Configuration Issues: The system configuration may not be set up correctly to handle the specific type of delivery or order.
  Document Status: The status of the delivery or related documents may not allow for the reference order to be determined (e.g., if the order is already completed or canceled).
  Custom Development: If there are custom developments or enhancements in the system, they may interfere with the standard processing logic.
  
  Solutions:
  
  Check Reference Orders: Verify that the delivery document has a valid reference order. You can do this by checking the delivery document in the SAP system and ensuring it is linked to the correct sales or purchase order.
  Review Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. Ensure that all necessary data is present and correct.
  Configuration Review: Review the configuration settings in the SAP system related to delivery processing. Ensure that all necessary settings are correctly configured.
  Check Document Status: Ensure that the status of the delivery and related documents allows for processing. If the order is completed or canceled, you may need to create a new order or delivery.
  Debugging: If you have access to development tools, you can debug the process to identify where the error occurs. This may require assistance from a technical consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery).
  SAP Documentation: Refer to SAP Help documentation for detailed information on delivery processing and error handling.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP logistics and delivery processing.