How To Fix O1121 - System error: Unable to find order data for & &

SAP Error Message - Details

• Message type: E = Error

• Message class: O1 - IS-Oil : Message pool exchanges

• Message number: 121

• Message text: System error: Unable to find order data for & &

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE 'NA_SYSADMIN'

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O1121 - System error: Unable to find order data for & & ?

  The SAP error message O1121, which states "System error: Unable to find order data for & &," typically indicates that the system is unable to retrieve the order data for a specific order number or reference. This can occur in various contexts, such as during order processing, reporting, or when trying to access order details.
  Causes:
  
  Order Does Not Exist: The order number you are trying to access may not exist in the system.
  Data Deletion: The order data may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the order data.
  Database Issues: There could be issues with the database or data inconsistencies that prevent the system from retrieving the order.
  Incorrect Input: The order number or reference may have been entered incorrectly, leading to the inability to find the corresponding data.
  
  Solutions:
  
  Verify Order Number: Double-check the order number or reference you are trying to access to ensure it is correct.
  Check Order Status: Use transaction codes like CO03 (Display Production Order) or VA03 (Display Sales Order) to see if the order exists and is in the correct status.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the order data. This may involve checking roles and permissions in the user profile.
  Database Consistency Check: If you suspect a database issue, you may need to run consistency checks or consult with your SAP Basis team to investigate any underlying database problems.
  Consult Logs: Check the system logs (transaction SLG1) for any additional error messages or information that could provide more context about the issue.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for order management, such as CO03, VA03, ME23N, etc.
  SAP Notes: Search the SAP Support Portal for any specific notes related to error O1121, as there may be patches or updates that address this issue.
  Documentation: Review SAP documentation or user manuals related to order management for additional troubleshooting steps and best practices.
  
  By following these steps, you should be able to diagnose and resolve the O1121 error in SAP.