How To Fix NRSCNV293 - Unable to run background job to test customer exit; see ST22

SAP Error Message - Details

• Message type: E = Error

• Message class: NRSCNV - Message class

• Message number: 293

• Message text: Unable to run background job to test customer exit; see ST22

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NRSCNV293 - Unable to run background job to test customer exit; see ST22 ?

  The SAP error message NRSCNV293 indicates that there is an issue with running a background job related to testing a customer exit. This error typically arises during the execution of a program or transaction that involves customer exits, which are enhancements that allow you to add custom functionality to standard SAP programs.
  Cause:
  The error message NRSCNV293 can be caused by several factors, including:
  
  Program Errors: There may be an issue in the code of the customer exit itself, such as syntax errors or logic errors.
  Authorization Issues: The user executing the background job may not have the necessary authorizations to run the job or access the required objects.
  System Configuration: There may be configuration issues in the SAP system that prevent the background job from executing properly.
  Resource Limitations: The system may be experiencing resource limitations, such as memory or processing power, which can prevent the job from running.
  Short Dumps: The ST22 transaction can show short dumps that provide more details about the error, which can help in diagnosing the issue.
  
  Solution:
  To resolve the NRSCNV293 error, you can follow these steps:
  
  
  Check ST22 for Short Dumps: 
  
  Go to transaction ST22 to check for any short dumps that occurred around the time the error was generated. Analyze the dump to identify the root cause of the issue.
  
  
  
  Review the Customer Exit Code:
  
  If you have access to the code of the customer exit, review it for any errors or issues. Make sure that the code is correctly implemented and does not contain any syntax errors.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the background job has the necessary authorizations. You can check the user’s roles and authorizations in transaction SU01.
  
  
  
  System Configuration:
  
  Verify that the system configuration is correct and that all necessary components are properly set up. This may involve checking settings related to background processing.
  
  
  
  Monitor System Resources:
  
  Check the system's performance and resource usage. If the system is under heavy load, consider scheduling the job during off-peak hours or increasing system resources.
  
  
  
  Re-run the Job:
  
  After addressing any identified issues, try to re-run the background job to see if the problem persists.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  ST22 (Dump Analysis)
  SM37 (Job Monitoring)
  SU01 (User Maintenance)
  
  
  
  Documentation: 
  
  Review SAP documentation related to customer exits and background processing for additional context and best practices.
  
  
  
  By following these steps, you should be able to diagnose and resolve the NRSCNV293 error effectively.