How To Fix NRSCNV291 - Customer exit failed during conversion

SAP Error Message - Details

• Message type: E = Error

• Message class: NRSCNV - Message class

• Message number: 291

• Message text: Customer exit failed during conversion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message NRSCNV291 - Customer exit failed during conversion ?

  The SAP error message NRSCNV291, which states "Customer exit failed during conversion," typically occurs during the execution of a data conversion process, such as during the migration of data or when using a custom program that involves data transformation. This error indicates that a customer exit (a user-defined enhancement point in SAP) has encountered an issue, preventing the conversion from completing successfully.
  Causes:
  
  Custom Code Issues: The customer exit may contain logic that is not functioning correctly, such as syntax errors, runtime errors, or logical errors.
  Data Issues: The data being processed may not meet the expected format or constraints, leading to failures in the conversion logic.
  Configuration Problems: Incorrect configuration settings in the system can lead to unexpected behavior during data conversion.
  Missing Dependencies: The customer exit may rely on other programs, function modules, or data that are not available or not properly configured.
  
  Solutions:
  
  
  Debugging the Customer Exit:
  
  Use the ABAP debugger to step through the customer exit code to identify where the failure occurs.
  Check for any runtime errors or exceptions that may be raised during execution.
  
  
  
  Reviewing the Code:
  
  Examine the logic in the customer exit for any potential issues, such as incorrect assumptions about input data or missing error handling.
  Ensure that all necessary checks and validations are in place.
  
  
  
  Data Validation:
  
  Validate the input data being processed to ensure it meets the expected format and constraints.
  Check for any null values, incorrect data types, or out-of-range values that may cause the conversion to fail.
  
  
  
  Configuration Check:
  
  Review the configuration settings related to the data conversion process to ensure they are set up correctly.
  Ensure that all necessary parameters and settings are properly defined.
  
  
  
  Consulting Documentation:
  
  Refer to SAP documentation or notes related to the specific customer exit being used to see if there are known issues or additional requirements.
  
  
  
  Testing in a Development Environment:
  
  If possible, replicate the issue in a development or test environment to isolate the problem without affecting production data.
  
  
  
  Engaging SAP Support:
  
  If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to access and modify the customer exit code.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the NRSCNV291 error and implement a solution to resolve it.