How To Fix NRSCNV292 - Could not start background job to check customer exit


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NRSCNV - Message class

  • Message number: 292

  • Message text: Could not start background job to check customer exit

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NRSCNV292 - Could not start background job to check customer exit ?

    The SAP error message NRSCNV292, which states "Could not start background job to check customer exit," typically occurs during the execution of a program or transaction that involves customer exits or enhancements. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Job Scheduling Issues: The background job that is supposed to check the customer exit may not be scheduled correctly or may have failed to start due to system issues.
    2. Authorization Problems: The user or the system may lack the necessary authorizations to start background jobs.
    3. System Configuration: There may be configuration issues in the SAP system that prevent the job from being executed.
    4. Resource Limitations: The system may be experiencing resource limitations, such as memory or processing power, which can prevent background jobs from starting.
    5. Transport Issues: If the customer exit is part of a transport request, there may be issues with the transport that prevent it from being executed properly.

    Solutions:

    1. Check Job Status: Use transaction code SM37 to check the status of background jobs. Look for any jobs related to the customer exit and see if they have failed or are in a waiting state.
    2. Review Authorizations: Ensure that the user executing the transaction has the necessary authorizations to start background jobs. You may need to consult with your SAP security team.
    3. Check System Logs: Use transaction code SM21 to review system logs for any errors or warnings that may provide more context about why the job could not start.
    4. Adjust System Resources: If resource limitations are suspected, consider optimizing system performance or increasing available resources.
    5. Reconfigure or Restart: If there are configuration issues, you may need to reconfigure the relevant settings or restart the SAP system.
    6. Transport Request: If the issue is related to a transport request, ensure that the transport is correctly imported and activated in the target system.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. You can search for "NRSCNV292" or related keywords.
    • Documentation: Review SAP documentation related to customer exits and background job processing for additional insights.
    • Community Forums: Consider visiting SAP Community forums or other technical forums where similar issues may have been discussed.

    If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.

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