How To Fix NRLOT024 - Insufficient Customizing for activity 'Change Contract Account'

SAP Error Message - Details

• Message type: E = Error

• Message class: NRLOT - NOC Returns: Master Data Changes Initiated by Bank

• Message number: 024

• Message text: Insufficient Customizing for activity 'Change Contract Account'

What causes this issue?

For the activity <LS>Change Contract Account</> when reporting incorrect
bank data, you must have activated at least one action, otherwise a
change is not recommended.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the Customiziing of the error reason &V1& for institute &V2&
and company code &V3& accordingly.
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NRLOT024 - Insufficient Customizing for activity 'Change Contract Account' ?

  The SAP error message NRLOT024, which states "Insufficient Customizing for activity 'Change Contract Account'," typically occurs when there is a lack of necessary configuration settings in the SAP system that are required to perform the specified activity. This error is often encountered in the context of contract account management within the SAP Financial Accounting (FI) module, particularly in the area of contract accounts receivable and payable (FI-CA).
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Configuration: The necessary customizing settings for contract accounts may not be properly defined in the system. This could include missing entries in the relevant customizing tables or settings that have not been activated.
  
  
  Authorization Issues: The user may not have the required authorizations to perform the activity related to changing contract accounts.
  
  
  Incorrect Business Process Configuration: The business processes related to contract accounts may not be correctly set up, leading to inconsistencies that trigger the error.
  
  
  System Version or Patch Level: Sometimes, the error can arise due to specific issues in the version of SAP being used, which may require a patch or upgrade.
  
  
  Solution:
  To resolve the NRLOT024 error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant sections for contract accounts (FI-CA).
  Ensure that all necessary settings for contract account management are correctly configured. This includes settings for account types, account groups, and any other relevant parameters.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to change contract accounts. This can be done through transaction codes like SU01 (User Maintenance) and PFCG (Role Maintenance).
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the NRLOT024 error for any specific guidance or known issues that may apply to your version of SAP.
  
  
  
  Testing:
  
  After making any changes, test the functionality again to see if the error persists. It may be helpful to perform this in a development or test environment before applying changes to production.
  
  
  
  Contact SAP Support:
  
  If the issue remains unresolved, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBA7 (for customizing payment terms), OBA5 (for customizing dunning), and others related to contract accounts.
  SAP Notes: Search for SAP Notes related to NRLOT024 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the NRLOT024 error in your SAP system.