How To Fix NJIT_MSG_BP035 - External Call Number & already used in JIT Call Creation

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG_BP -

• Message number: 035

• Message text: External Call Number & already used in JIT Call Creation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG_BP035 - External Call Number & already used in JIT Call Creation ?

  The SAP error message NJIT_MSG_BP035 indicates that an external call number has already been used in the Just-In-Time (JIT) call creation process. This typically occurs in scenarios where the system is trying to create a JIT call with a call number that has already been assigned to another JIT call, leading to a conflict.
  Cause:
  
  Duplicate Call Number: The primary cause of this error is that the external call number being used for the JIT call is already associated with an existing JIT call in the system.
  Data Entry Error: There may have been a manual entry error where the same call number was inadvertently reused.
  Integration Issues: If the JIT process is integrated with other systems (like a third-party logistics system), there may be synchronization issues leading to duplicate call numbers.
  
  Solution:
  
  Check Existing JIT Calls: Verify if the external call number is already in use by checking the existing JIT calls in the system. You can do this by navigating to the relevant transaction codes (like JIT call management) and searching for the call number.
  Use a Unique Call Number: If the call number is indeed in use, you will need to generate a new, unique external call number for the new JIT call you are trying to create.
  Review Integration Settings: If the issue is related to integration with other systems, review the settings and data flow to ensure that call numbers are being generated and managed correctly.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for managing JIT calls and external call numbers to ensure compliance with best practices.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as JIT call management (e.g., JIT1, JIT2) to manage and monitor JIT calls.
  SAP Notes: Check SAP Notes for any known issues or patches related to JIT call management that might address this error.
  User Roles and Permissions: Ensure that the user attempting to create the JIT call has the necessary permissions to access and modify JIT call data.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.