How To Fix NJIT_MSG011 - Customer is activated

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG - NJIT Inbound message class

• Message number: 011

• Message text: Customer is activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG011 - Customer is activated ?

  The SAP error message NJIT_MSG011, which states "Customer is activated," typically occurs in the context of the SAP system when there is an attempt to perform an operation on a customer record that is already activated in the system. This can happen in various scenarios, such as during data migration, customer master data updates, or when trying to deactivate a customer.
  Cause:
  
  Customer Activation: The customer record is already in an active state, and the system does not allow certain operations (like deactivation) on an active customer.
  Data Integrity: The system is designed to maintain data integrity, and certain actions cannot be performed on records that are currently active.
  Business Logic: There may be business rules or logic in place that prevent the modification or deactivation of active customer records.
  
  Solution:
  
  Check Customer Status: Verify the status of the customer record in the system. If it is indeed active, determine if the intended operation is appropriate.
  Review Business Processes: Ensure that the business processes align with the actions you are trying to perform. If you need to deactivate a customer, check if there are any prerequisites or conditions that must be met first.
  Use Correct Transaction Codes: Make sure you are using the correct transaction codes for the operations you want to perform. For example, if you are trying to change customer data, use the appropriate transaction for editing customer master data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling customer records and the implications of activation.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD02 (Change Customer), XD03 (Display Customer), and XD01 (Create Customer) to manage customer records effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer activation errors.
  User Authorizations: Ensure that you have the necessary authorizations to perform the actions you are attempting on customer records.
  Data Migration Tools: If this error arises during data migration, review the data migration tools and processes being used to ensure they are configured correctly.
  
  By following these steps, you should be able to address the NJIT_MSG011 error and manage customer records effectively in your SAP system.