How To Fix NAA709 - Customer billing document &1 is the reversal document for document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 709

• Message text: Customer billing document &1 is the reversal document for document &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message NAA709 - Customer billing document &1 is the reversal document for document &2 ?

  The SAP error message NAA709 indicates that the customer billing document you are trying to process is a reversal document for another billing document. This typically occurs in scenarios where you are attempting to create or process a billing document that has already been reversed, or you are trying to reverse a document that has already been marked as a reversal.
  Cause:
  
  Reversal Document: The document you are trying to work with is a reversal of another billing document. In SAP, reversal documents are created to negate the effects of a previous billing document.
  Incorrect Document Flow: You may be trying to create a new billing document or perform an action on a document that is not in the expected state due to the reversal.
  Document Status: The status of the billing document may not allow for the action you are trying to perform, such as creating a new invoice or reversing a document that has already been reversed.
  
  Solution:
  
  Check Document Status: Verify the status of the billing documents involved. Ensure that you are not trying to process a document that is already marked as a reversal.
  Review Document Flow: Look at the document flow in the SAP system to understand the relationship between the documents. You can do this by checking the original document and its reversal.
  Use Correct Document: If you need to create a new billing document, ensure you are using the original document instead of the reversal document.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on handling billing documents and reversals.
  Transaction Codes: Use transaction codes like VF03 (Display Billing Document) to view the details of the documents involved and understand their statuses.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to billing document reversals.
  User Manual: Consult the user manual or training materials for your specific SAP module (e.g., SD - Sales and Distribution) for more detailed instructions on handling billing documents.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the NAA709 error and proceed with your billing document processing.