How To Fix NAA708 - Supplier billing document &1 is the reversal document for document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 708

• Message text: Supplier billing document &1 is the reversal document for document &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA708 - Supplier billing document &1 is the reversal document for document &2 ?

  The SAP error message NAA708 indicates that a supplier billing document (invoice) is being processed as a reversal for another document, but there is an issue with the relationship between the two documents. This error typically arises in the context of invoice verification and processing in the SAP system.
  Cause:
  The error message NAA708 can occur due to several reasons:
  
  Incorrect Document Reference: The supplier billing document you are trying to process is not correctly linked to the original document it is supposed to reverse.
  Document Status: The original document may not be in a status that allows for reversal (e.g., it may already be reversed or not yet posted).
  Data Entry Errors: There may be mistakes in the data entry, such as incorrect document numbers or types.
  Configuration Issues: There could be configuration settings in the SAP system that are not aligned with the business processes for handling supplier billing documents and reversals.
  
  Solution:
  To resolve the NAA708 error, you can take the following steps:
  
  
  Verify Document Numbers: Check the document numbers for both the supplier billing document and the original document. Ensure that the billing document you are trying to reverse is indeed the correct one.
  
  
  Check Document Status: Look at the status of the original document. Ensure that it is in a state that allows for reversal. If the original document has already been reversed or is in a closed status, you may need to take different actions.
  
  
  Review Data Entry: Ensure that all data entered in the transaction is correct. This includes checking for typos or incorrect entries in the document fields.
  
  
  Consult SAP Documentation: Review SAP documentation or help resources for specific guidance on handling supplier billing documents and reversals.
  
  
  Configuration Review: If the issue persists, consult with your SAP configuration team to ensure that the settings for invoice processing and reversals are correctly configured.
  
  
  Transaction Codes: Use relevant transaction codes (like MIRO for invoice verification) to check the status and details of the documents involved.
  
  
  SAP Notes: Check for any SAP Notes related to this error message, as there may be patches or updates that address known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to invoice processing, such as MIRO (Invoice Verification), MR8M (Cancel Invoice Document), and others.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP helpdesk for further assistance.
  User Training: Ensure that users involved in the invoice processing are adequately trained on the procedures and best practices to avoid such errors in the future.
  
  By following these steps, you should be able to identify the cause of the NAA708 error and implement a solution to resolve it.