How To Fix NAA552 - No volume was created for item &2 in customer settlement &1

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 552

• Message text: No volume was created for item &2 in customer settlement &1

What causes this issue?

No volume was created for item &V2& in customer settlement &V1&.
The condition record for condition type &V3&, however, refers to the
volume in terms of the scale and/or condition basis (reference
magnitude and/or calculation rule).
The document item is therefore not relevant to the condition record.

System Response

You cannot perform an update, as the business volume data is
incomplete.

How to fix this error?

If you want to perform the update, you must maintain the volume for the
document item.
You can maintain the volume in the document item or in the material
master.

Procedure for System Administrators

The condition record has the (internal) number &V4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA552 - No volume was created for item &2 in customer settlement &1 ?

  The SAP error message NAA552 indicates that there is an issue with the customer settlement process, specifically that no volume was created for a particular item in the customer settlement document. This error typically arises in the context of billing or settlement processes in SAP, particularly in modules like SAP SD (Sales and Distribution) or SAP FI (Financial Accounting).
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Data: The item in question may not have the necessary data or configuration to generate a volume. This could be due to missing master data or incomplete transaction data.
  
  
  Incorrect Configuration: The configuration settings for the customer settlement process may not be set up correctly. This includes settings related to pricing, billing types, or settlement rules.
  
  
  Document Status: The status of the customer settlement document may not allow for volume creation. For example, if the document is already processed or in a status that does not permit further changes.
  
  
  Item Type: The item type may not be eligible for volume creation based on the business rules defined in the system.
  
  
  Custom Logic: If there are custom enhancements or user exits in place, they may be interfering with the normal processing of the settlement.
  
  
  Solution:
  To resolve the NAA552 error, you can take the following steps:
  
  
  Check Master Data: Ensure that all relevant master data (customer, material, pricing conditions) is complete and correctly configured.
  
  
  Review Configuration: Verify the configuration settings for customer settlements in the SAP system. Check the relevant customizing settings in SPRO (SAP Project Reference Object) for the customer settlement process.
  
  
  Analyze Document Status: Check the status of the customer settlement document. If it is in a status that does not allow for volume creation, you may need to reverse or adjust the document.
  
  
  Examine Item Type: Ensure that the item type in question is configured to allow volume creation. You may need to consult with your SAP functional team to confirm this.
  
  
  Debugging: If the issue persists, consider debugging the process to identify any custom logic that may be causing the error. This may require the assistance of an ABAP developer.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  Testing: After making any changes, perform thorough testing to ensure that the issue is resolved and that the customer settlement process works as expected.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and FBL5N (Customer Line Item Display) to analyze the documents involved.
  SAP Documentation: Review SAP documentation related to customer settlements and billing processes for additional insights and best practices.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support for further assistance.