How To Fix NAA553 - No points were created for item &2 in customer settlement &1

NAA553 - Overview

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 553

• Message text: No points were created for item &2 in customer settlement &1

What causes this issue?

No points were created for item &V2& in customer settlement &V1&.
The condition record for condition type &V3& refers, however, to points
in terms of scale and/or condition basis (reference magnitude and/or
calculation type).
The document item is therefore not relevant to the condition record.

System Response

No update can be carried out, as the business volume data is
incomplete.

How to fix this error?

If you want to carry out an update, you must maintain the points in the
document item.
You can maintain points in the document item or in the info record.

Procedure for System Administrators

The condition record has the (internal) number &V4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA553 - No points were created for item &2 in customer settlement &1 ?

  The SAP error message NAA553 indicates that no points were created for a specific item in a customer settlement. This error typically arises in the context of the SAP Customer Service (CS) or Sales and Distribution (SD) modules, particularly when dealing with customer settlements and point allocation.
  
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Configuration: The points system may not be properly configured for the specific customer or item.
  Settlement Rules: The settlement rules for the customer or item may not allow for point creation.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data related to the customer or the item.
  Incorrect Item Type: The item type in the settlement may not be eligible for point creation.
  Settlement Period Issues: The settlement period may not be correctly defined or may have expired.
  
  
  Solution:
  To resolve the NAA553 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the points system is correctly