How To Fix NAA397 - The price determination date is missing (PO price determination)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 397

  • Message text: The price determination date is missing (PO price determination)

  • Show details Hide details
  • What causes this issue?

    The price determination date (purchase order price determination) is
    missing.

    System Response

    The update cannot be carried out.

    How to fix this error?

    Contact your system administrator.

    Procedure for System Administrators

    An internal error probably occurred. Contact SAP.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA397 - The price determination date is missing (PO price determination) ?

    The SAP error message NAA397, which states "The price determination date is missing (PO price determination)," typically occurs in the context of Purchase Orders (POs) when the system is unable to determine the price for a material or service due to a missing or incorrect price determination date.

    Cause:

    1. Missing Price Determination Date: The most common cause is that the price determination date is not specified in the Purchase Order or is not being derived correctly from the system.
    2. Incorrect Configuration: There may be issues with the configuration settings in the system related to pricing procedures or conditions.
    3. Master Data Issues: The material master or vendor master data may not have the necessary pricing information or may be incomplete.
    4. Document Type Settings: The document type used for the Purchase Order may not be configured correctly to allow for price determination.

    Solution:

    1. Check the Purchase Order:

      • Open the Purchase Order in question and verify if the price determination date is filled in. If it is missing, you may need to enter it manually or check the settings that determine how this date is derived.
    2. Review Pricing Conditions:

      • Go to the pricing conditions in the Purchase Order and ensure that all necessary conditions are maintained. Check if the condition records for the relevant material and vendor are set up correctly.
    3. Verify Master Data:

      • Check the material master and vendor master data to ensure that all relevant pricing information is available and correctly maintained.
    4. Configuration Settings:

      • Review the configuration settings for pricing procedures in the SAP system. Ensure that the pricing procedure assigned to the document type is set up correctly and that it includes the necessary conditions for price determination.
    5. Document Type Configuration:

      • Check the configuration of the document type used for the Purchase Order. Ensure that it is set up to allow for price determination and that all necessary fields are correctly configured.
    6. Consult SAP Notes:

      • Look for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.

    Related Information:

    • Transaction Codes: You may use transaction codes like ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to manage Purchase Orders.
    • Pricing Procedure: Familiarize yourself with the pricing procedure configuration in SPRO (SAP Reference IMG) under Materials Management > Purchasing > Conditions > Define Pricing Procedures.
    • Material and Vendor Master: Use transaction codes MM01 (Create Material), MM02 (Change Material), and XK01 (Create Vendor) to manage master data.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the Materials Management module for further assistance.

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