How To Fix NAA394 - The price determination date (Settlement Management document) is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 394

• Message text: The price determination date (Settlement Management document) is missing

What causes this issue?

The price determination data (Settlement Management document price
determination) is missing.

System Response

The update cannot be carried out.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

An internal error probably occurred. Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA394 - The price determination date (Settlement Management document) is missing ?

  The SAP error message NAA394, which states "The price determination date (Settlement Management document) is missing," typically occurs in the context of settlement management processes, particularly when dealing with settlement documents in SAP. This error indicates that the system is unable to determine the price determination date, which is essential for calculating prices and settlements accurately.
  Cause:
  
  Missing Data: The price determination date is not populated in the relevant settlement management document. This can happen if the document was not created correctly or if there was an issue during the data entry process.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the absence of the price determination date.
  Incomplete Document: The settlement document may be incomplete or not fully processed, which can prevent the system from determining the necessary date.
  Custom Development: If there are custom developments or enhancements in the system, they might interfere with the standard process and lead to missing data.
  
  Solution:
  
  Check Document Details: Review the settlement management document to ensure that all required fields, including the price determination date, are filled in correctly. If the date is missing, you may need to enter it manually or regenerate the document.
  Review Configuration: Check the configuration settings related to settlement management in the SAP system. Ensure that all necessary settings are correctly configured to allow for the automatic determination of the price determination date.
  Reprocess the Document: If the document is incomplete, try to reprocess it or create a new settlement document to see if the issue persists.
  Consult Documentation: Refer to SAP documentation or notes related to settlement management for any specific instructions or known issues that might relate to this error.
  Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or solutions based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to settlement management, such as KAH1 (Create Settlement Document) or KAH2 (Change Settlement Document).
  SAP Notes: Search for SAP Notes that may address this specific error message or provide patches and updates that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.