How To Fix NAA320 - User &1 is not defined (see F4 help)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 320

  • Message text: User &1 is not defined (see F4 help)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA320 - User &1 is not defined (see F4 help) ?

    The SAP error message NAA320, which states "User &1 is not defined (see F4 help)," typically occurs when the system cannot find the user ID specified in the transaction or program you are trying to execute. This can happen for several reasons, including:

    Causes:

    1. User Not Created: The user ID you are trying to use has not been created in the SAP system.
    2. User Deactivation: The user ID exists but has been deactivated or locked.
    3. Incorrect Input: There may be a typo or error in the user ID you entered.
    4. Authorization Issues: The user ID may not have the necessary authorizations to access the transaction or program.
    5. Client-Specific Issues: The user may exist in a different client than the one you are currently logged into.

    Solutions:

    1. Check User Existence:

      • Use transaction code SU01 to check if the user ID exists. Enter the user ID and see if it is found.
      • If the user does not exist, you will need to create it.
    2. Create or Reactivate User:

      • If the user does not exist, create a new user using transaction SU01.
      • If the user exists but is locked or inactive, you can unlock or reactivate the user in the same transaction.
    3. Verify Input:

      • Double-check the user ID you entered for any typos or errors.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to perform the action you are trying to execute. This can be checked in the user profile in SU01.
    5. Client Check:

      • Make sure you are logged into the correct client where the user is defined. You can check the client number in the SAP GUI.
    6. Consult F4 Help:

      • Use the F4 help option in the field where you are entering the user ID to see a list of valid users and ensure you are using a valid ID.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SUIM: User Information System (to check user roles and authorizations)
    • User Management: Understanding user roles and profiles in SAP is crucial for managing access and security.

    • SAP Notes: Check SAP Notes for any specific issues related to your version of SAP that might provide additional context or solutions.

    If the problem persists after trying these solutions, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.

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