How To Fix NAA321 - User group &3 is not defined (see F4 help)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 321

  • Message text: User group &3 is not defined (see F4 help)

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA321 - User group &3 is not defined (see F4 help) ?

    The SAP error message NAA321 indicates that a user group specified in a transaction or configuration is not defined in the system. This typically occurs when a user tries to access a function or transaction that requires a specific user group that has not been set up in the SAP system.

    Cause:

    1. User Group Not Defined: The user group referenced in the transaction does not exist in the system.
    2. Incorrect Configuration: The user group may have been incorrectly configured or deleted.
    3. Authorization Issues: The user may not have the necessary authorizations to access the user group.

    Solution:

    1. Check User Group Definition:

      • Go to the relevant transaction (e.g., SU01 for user maintenance) and check if the user group exists.
      • If it does not exist, you may need to create it using transaction code SU01 or PFCG (for role maintenance).
    2. Create User Group:

      • If the user group is missing, you can create it by navigating to the appropriate configuration area in SAP.
      • Use transaction code SU01 to create a new user group if you have the necessary authorizations.
    3. Review Configuration:

      • Check the configuration settings related to user groups in the relevant module (e.g., HR, CRM).
      • Ensure that the user group is correctly assigned to the relevant users or roles.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the user group.
      • You may need to consult with your SAP security team to verify and adjust the user's authorizations.
    5. Use F4 Help:

      • When you encounter the error, use the F4 help option in the field where the user group is specified. This will show you a list of available user groups, which can help you identify if the group you are trying to use is indeed missing.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SU10: Mass User Maintenance (if you need to check multiple users)
    • Documentation: Refer to SAP Help documentation for user management and authorization concepts to understand how user groups are utilized in your specific SAP environment.

    • Support: If you are unable to resolve the issue, consider reaching out to your SAP Basis or security team for further assistance, or consult SAP support for more detailed troubleshooting steps.

    By following these steps, you should be able to identify and resolve the issue related to the NAA321 error message.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker