How To Fix NAA299 - No quantity was created for item &2 in customer settlement &1

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 299

• Message text: No quantity was created for item &2 in customer settlement &1

What causes this issue?

No quantity has been created for item &V1& in customer settlement &V2&.
The condition record for condition type &V3& refers to the quantity
with regard to scale and/or condition basis (reference factor and/or
calculation type).
The document item is therefore not relevant to the condition record.

System Response

There is no update, as the business volume data is incomplete.

How to fix this error?

If you want to do an update, you must maintain the quantity in the
document item.

Procedure for System Administrators

The condition record has the (internal) number &V4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA299 - No quantity was created for item &2 in customer settlement &1 ?

  The SAP error message NAA299 ("No quantity was created for item &2 in customer settlement &1") typically occurs in the context of customer settlements in SAP, particularly when dealing with the settlement of costs or revenues in projects or internal orders. This error indicates that the system could not create a quantity for a specific item during the settlement process.
  Causes:
  
  Missing or Incorrect Data: The item referenced in the error may not have any associated quantities or relevant data that can be settled. This could be due to missing postings or incorrect configurations.
  Settlement Rules: The settlement rules for the item may not be properly defined, leading to the inability to create a quantity for settlement.
  Status of the Item: The item may be in a status that does not allow for settlement, such as being closed or not fully processed.
  Period Closing: The posting period may be closed, preventing any further postings or settlements from being processed.
  Configuration Issues: There may be issues with the configuration of the settlement profile or the assignment of the item to the correct settlement structure.
  
  Solutions:
  
  Check Item Data: Review the item data in the customer settlement to ensure that all necessary information is present and correct. Look for any missing postings or incorrect entries.
  Review Settlement Rules: Verify the settlement rules for the item. Ensure that they are correctly defined and that the item is eligible for settlement.
  Check Item Status: Ensure that the item is in a status that allows for settlement. If it is closed or not fully processed, you may need to reopen or complete the item.
  Open Posting Period: Check the posting period to ensure it is open for the transactions you are trying to settle. If it is closed, you may need to open it or post in a different period.
  Configuration Review: Review the configuration settings for the settlement profile and ensure that the item is correctly assigned to the appropriate settlement structure.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like KOB1 (Order: Actual Line Items) or KSB1 (Cost Centers: Actual Line Items) to analyze the relevant data for the item in question.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the NAA299 error and implement the necessary solutions to resolve it.