How To Fix NAA204 - Address of the contact person cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 204

• Message text: Address of the contact person cannot be determined

What causes this issue?

You want to determine the address of contact person &V1& in company &V2&
. The system could not determine the address data.

System Response

INCLUDE ISR_STOP

How to fix this error?

In the supplier master data, check that the address of the contact
person is maintained correctly

In the customer master data, check that the address of the contact
person is maintained correctly

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA204 - Address of the contact person cannot be determined ?

  The SAP error message NAA204, which states "Address of the contact person cannot be determined," typically occurs in scenarios where the system is unable to retrieve or identify the address details of a specified contact person in a business transaction. This can happen in various modules, such as Sales and Distribution (SD), Customer Relationship Management (CRM), or others where contact person details are relevant.
  Causes:
  
  Missing Data: The contact person may not have an address assigned in the master data. This could be due to incomplete data entry or missing information in the relevant master records.
  Incorrect Configuration: The system configuration may not be set up correctly to link contact persons with their addresses.
  Data Inconsistencies: There may be inconsistencies or errors in the master data records, such as incorrect or outdated information.
  Authorization Issues: The user may not have the necessary permissions to view or access the contact person's address details.
  
  Solutions:
  
  
  Check Master Data: Verify that the contact person has a valid address assigned in the relevant master data (e.g., customer master, vendor master). You can do this by navigating to the relevant transaction (e.g., transaction code XD03 for customer master) and checking the address details.
  
  
  Update Missing Information: If the address is missing, update the contact person's details with the correct address information. Ensure that all required fields are filled out.
  
  
  Review Configuration: If you suspect a configuration issue, consult with your SAP Basis or configuration team to ensure that the settings for contact persons and their addresses are correctly configured.
  
  
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the contact person's address. This may involve checking user roles and permissions.
  
  
  Data Consistency Check: Run data consistency checks or reports to identify any discrepancies in the master data that may be causing the issue.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), VD03 (Display Customer (Sales Area)), or BP (Business Partner) depending on your SAP version and setup.
  SAP Documentation: Refer to SAP Help documentation for detailed information on managing contact persons and addresses.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the NAA204 error and implement the necessary solutions to resolve it.