How To Fix NAA069 - Supplier billing document &1 does not exist in the system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 069

  • Message text: Supplier billing document &1 does not exist in the system

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  • What causes this issue?

    Supplier billing document &V1& no longer exists in the system, but is
    relevant for business volume updating for a condition record for
    arrangement &V2&.

    System Response

    Supplier billing document &V1& is not processed. The data created is
    therefore incomplete and may be incomrrect.

    How to fix this error?

    Contact your system administrator.
    Possible causes:

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    The document has already been archived
    Hardware or software error
    Internal program error (document not inported to internal buffer)
    The condition record concerned has (internal) number &V3&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA069 - Supplier billing document &1 does not exist in the system ?

    The SAP error message NAA069, which states "Supplier billing document &1 does not exist in the system," typically occurs when you are trying to access or process a supplier billing document that the system cannot find. This can happen for several reasons. Below are the potential causes, solutions, and related information for this error:

    Causes:

    1. Incorrect Document Number: The document number you are trying to access may be incorrect or mistyped.
    2. Document Deletion: The supplier billing document may have been deleted or archived, making it unavailable in the current system.
    3. Authorization Issues: You may not have the necessary authorizations to view or process the document.
    4. Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues leading to the document not being available.
    5. Document Status: The document may be in a status that prevents it from being accessed (e.g., it may be in a draft state).

    Solutions:

    1. Verify Document Number: Double-check the document number you are entering to ensure it is correct.
    2. Check Document Existence: Use transaction codes like MRBR (for release of blocked invoices) or MIRO (for invoice verification) to check if the document exists in the system.
    3. Review Deletion/Archiving: Check if the document has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
    4. Authorization Check: Ensure that you have the necessary permissions to access the supplier billing document. Contact your SAP security administrator if needed.
    5. Consult with IT Support: If the issue persists, consult your IT support team to check for any data synchronization issues or system errors.
    6. Check Document Status: Ensure that the document is in a status that allows it to be processed. If it is in a draft state, it may need to be finalized first.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), MIRO (Invoice Verification), and MRBR (Release Blocked Invoices) to navigate through the system effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Review SAP documentation or user manuals related to supplier billing and invoice processing for additional context and troubleshooting steps.

    If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.

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