How To Fix NAA064 - Update data not determined (customer condition level)


NAA064 - Overview

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 064

  • Message text: Update data not determined (customer condition level)

  • Show details Hide details
  • What causes this issue?

    The update data (business volume data) for condition level "Customer"
    could not be determined for the item in the settlement document because
    of an error.

    System Response

    The update is not carried out.

    How to fix this error?

    Please note previous messages. Rectify the problems and repeat the
    program run, as the data is required for operative updating.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA064 - Update data not determined (customer condition level) ?
    The SAP error message NAA064, which states "Update data not determined (customer condition level)," typically occurs in the context of pricing and condition records in SAP. This error indicates that the system was unable to find the necessary update data for a specific customer condition record during the pricing procedure.
    Causes:
    
    Missing Condition Records: The most common cause is that there are no condition records defined for the specific customer, material, or pricing condition type.
    Incorrect Condition Type: The condition type being used may not be set up correctly or may not be relevant for the transaction.
    Pricing Procedure Issues: The pricing procedure assigned to the sales document may not include the necessary condition types or may not be configured correctly.
    Customer Master Data: The customer master data may not be complete or may not have the necessary information for pricing.
    Sales Area Configuration: The sales area (Sales Organization, Distribution Channel, Division) may not be correctly

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