How To Fix N2M060 - No information on follow-on documents found (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: N2M - Global Trade: Item Category Management

• Message number: 060

• Message text: No information on follow-on documents found (internal error)

What causes this issue?

For item &V1& of document &V2&, information for the follow-on documents
is to be read from an internal table.

System Response

Because of an internal error, no data was found.
Processing is terminated.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Please contact SAP. The error occurred in function group &V3& when form
routine &V4& was called.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message N2M060 - No information on follow-on documents found (internal error) ?

  The SAP error message N2M060, which states "No information on follow-on documents found (internal error)," typically occurs in the context of document processing, particularly when dealing with follow-on documents in the SAP system. This error can arise in various modules, including Materials Management (MM) and Sales and Distribution (SD).
  Causes:
  
  Missing Data: The system may not find the necessary data related to the follow-on documents due to missing or incomplete entries.
  Document Status: The status of the document may not allow for follow-on processing. For example, if the document is not fully posted or is in a blocked status.
  Configuration Issues: There may be configuration issues in the system that prevent the proper linking of documents.
  Database Issues: There could be issues with the database, such as inconsistencies or corruption that prevent the retrieval of follow-on documents.
  Authorization Issues: The user may not have the necessary authorizations to view or process the follow-on documents.
  
  Solutions:
  
  Check Document Status: Verify the status of the original document to ensure it is complete and not blocked.
  Data Consistency Check: Use transaction codes like SE11 or SE16 to check the relevant tables for the existence of the follow-on documents. Ensure that the data is consistent and complete.
  Reprocess the Document: If the document was not processed correctly, try to reprocess it or create a new document if applicable.
  Review Configuration: Check the configuration settings related to document types and follow-on documents in the relevant module (MM, SD, etc.) to ensure they are set up correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and process the follow-on documents.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Database Consistency Check: If you suspect database issues, consider running a consistency check or consulting with your database administrator.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), VA03 (Display Sales Order), or others depending on the context of the error.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error, including the steps leading to it and any relevant logs.
  User Forums: Check SAP community forums or user groups for similar issues and potential solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the N2M060 error in your SAP system.