How To Fix N2M061 - No information found on TEW type and process step (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: N2M - Global Trade: Item Category Management

• Message number: 061

• Message text: No information found on TEW type and process step (internal error)

What causes this issue?

No information on TEW type and process step available in an internal
table for item &V1& of document &V2&.

System Response

Processing is terminated.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Please contact SAP. The error occurred in function group &V3& when form
routine &V4& was called.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message N2M061 - No information found on TEW type and process step (internal error) ?

  The SAP error message N2M061, which states "No information found on TEW type and process step (internal error)," typically occurs in the context of the SAP system when there is an issue related to the configuration of the TEW (Technical Event Workflow) type or the process step associated with it. This error can arise in various scenarios, particularly when dealing with workflows, event handling, or process management.
  Causes:
  
  Missing Configuration: The TEW type or the specific process step may not be properly configured in the system. This could mean that the necessary entries in the relevant customizing tables are missing.
  Incorrect Data: There may be incorrect or incomplete data in the workflow or event management settings that leads to the system being unable to find the required information.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport process that resulted in missing or incomplete data.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the TEW type or process step, leading to this error.
  
  Solutions:
  
  
  Check Configuration: 
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify the configuration for the TEW type and process step. Ensure that all necessary entries are present and correctly configured.
  Check the customizing tables related to TEW types and process steps to ensure they are populated correctly.
  
  
  
  Review Workflow Settings: 
  
  If the error occurs during a specific workflow, review the workflow definition and ensure that all steps and events are correctly defined and linked.
  
  
  
  Transport Validation: 
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. You may need to re-transport the relevant objects or manually adjust the configuration.
  
  
  
  Authorization Check: 
  
  Ensure that the user encountering the error has the necessary authorizations to access the TEW type and process step. You may need to consult with your security team to verify this.
  
  
  
  Debugging: 
  
  If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical expertise in ABAP or workflow management.
  
  
  
  SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring TEW types and process steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the N2M061 error in your SAP system.