How To Fix MY_CATS_OFFLINE010 - Approver rejected the data record; reason for rejection: $1

SAP Error Message - Details

• Message type: E = Error

• Message class: MY_CATS_OFFLINE - Messages for CATS notebook Offline

• Message number: 010

• Message text: Approver rejected the data record; reason for rejection: $1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MY_CATS_OFFLINE010 - Approver rejected the data record; reason for rejection: $1 ?

  The SAP error message MY_CATS_OFFLINE010 indicates that an approver has rejected a data record in the CATS (Cross-Application Time Sheet) system. The message typically includes a reason for the rejection, which is represented by the placeholder $1. 
  Cause:
  The rejection can occur for several reasons, including but not limited to:
  
  Incorrect Data Entry: The time entries or data submitted may contain errors, such as incorrect hours, dates, or project codes.
  Policy Violations: The submitted data may not comply with company policies or guidelines regarding time reporting.
  Missing Approvals: Required approvals for certain entries may not have been obtained.
  Incomplete Information: Required fields may be missing or incomplete, leading to rejection.
  System Configuration Issues: There may be issues with the configuration of the CATS system or the approval workflow.
  
  Solution:
  To resolve the MY_CATS_OFFLINE010 error, you can take the following steps:
  
  
  Review the Rejection Reason: Check the specific reason for rejection provided in the error message. This will give you insight into what needs to be corrected.
  
  
  Correct Data Entries: 
  
  Go through the time entries and ensure that all data is accurate and complete.
  Make sure that all required fields are filled out correctly.
  
  
  
  Consult Policies: Review your organization’s time reporting policies to ensure compliance. Make any necessary adjustments to your entries.
  
  
  Obtain Missing Approvals: If the rejection is due to missing approvals, ensure that all necessary approvals are obtained before resubmitting.
  
  
  Communicate with Approver: If you are unsure about the rejection reason, consider reaching out to the approver for clarification.
  
  
  Resubmit the Data: After making the necessary corrections, resubmit the data record for approval.
  
  
  Check System Configuration: If you suspect a system issue, consult with your SAP administrator or IT support team to ensure that the CATS system is configured correctly.
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for CATS for detailed information on time entry processes and approval workflows.
  User Training: Ensure that users are trained on how to properly enter time and understand the approval process to minimize future rejections.
  Support Channels: If the issue persists, consider reaching out to SAP support or your internal IT support for further assistance.
  
  By following these steps, you should be able to address the MY_CATS_OFFLINE010 error and successfully resubmit your time entries for approval.