How To Fix MY_CATS_OFFLINE009 - Some records could not be deleted, but values were set to zero

SAP Error Message - Details

• Message type: E = Error

• Message class: MY_CATS_OFFLINE - Messages for CATS notebook Offline

• Message number: 009

• Message text: Some records could not be deleted, but values were set to zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MY_CATS_OFFLINE009 - Some records could not be deleted, but values were set to zero ?

  The SAP error message MY_CATS_OFFLINE009 indicates that while attempting to delete certain records in the Cross-Application Time Sheet (CATS) module, the system was unable to delete them completely. Instead, it set the values of those records to zero. This typically occurs in scenarios where the records are locked, have dependencies, or are in a status that prevents their deletion.
  Causes:
  
  Locked Records: The records you are trying to delete may be locked by another user or process.
  Dependencies: The records may have dependencies on other data, such as time entries linked to projects or cost centers that are still active.
  Status Issues: The records may be in a status that does not allow deletion, such as being part of a closed period or already processed in payroll.
  Authorization Issues: The user may not have the necessary authorizations to delete certain records.
  
  Solutions:
  
  Check Locks: Verify if the records are locked by another user. You can use transaction codes like SM12 to check for locks and release them if necessary.
  Review Dependencies: Investigate if the records have dependencies that prevent deletion. You may need to resolve these dependencies first.
  Change Status: If the records are in a status that prevents deletion, you may need to change their status or wait until the period is open for modifications.
  Authorization Check: Ensure that the user has the necessary authorizations to delete records in CATS. You may need to consult with your SAP security team.
  Manual Adjustment: If deletion is not possible, you may need to manually adjust the records or set them to a status that reflects their inactive state.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CATS for time entry, SM12 for lock entries, and SE16 for data browsing.
  SAP Notes: Check for any SAP Notes related to CATS and the specific error message for additional guidance or patches.
  Documentation: Review SAP documentation on CATS for best practices on managing time entries and understanding the implications of record statuses.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.