How To Fix MW585 - Enter either site group OR number for ship-to party determination

SAP Error Message - Details

• Message type: E = Error

• Message class: MW - Messages IS-R / Allocation Tables

• Message number: 585

• Message text: Enter either site group OR number for ship-to party determination

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MW585 - Enter either site group OR number for ship-to party determination ?

  The SAP error message MW585, which states "Enter either site group OR number for ship-to party determination," typically occurs during the sales order processing or delivery creation when the system is unable to determine the appropriate ship-to party based on the provided data. This error indicates that the necessary information for determining the ship-to party is incomplete or incorrectly configured.
  Cause:
  
  Missing Data: The ship-to party information is not fully specified in the sales order or delivery document. Specifically, either the site group or the site number is missing.
  Configuration Issues: The configuration for ship-to party determination in the system may not be set up correctly. This includes settings in the customer master data or the sales area data.
  Master Data Issues: The customer master data for the ship-to party may be incomplete or incorrect, leading to the inability to determine the ship-to party.
  Inconsistent Data: There may be inconsistencies in the data between the sales order and the master data, such as the site group not matching the expected values.
  
  Solution:
  
  Check Sales Order/Delivery Data: Ensure that the sales order or delivery document has the necessary information filled out. Specifically, check if the site group or site number is provided.
  Review Customer Master Data: Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data) and verify that the ship-to party has the correct site group and site number assigned.
  Configuration Settings: Review the configuration settings for ship-to party determination in the SAP system. This can be done in the following path:
  
  SPRO ? Sales and Distribution ? Basic Functions ? Shipping ? Ship-to Party Determination
  Ensure that the settings for site groups and site numbers are correctly defined.
  
  
  Data Consistency: Check for any inconsistencies in the data. Ensure that the site group and site number used in the sales order match those defined in the customer master data.
  Testing: After making the necessary changes, test the process again to see if the error persists.
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  VA03 - Display Sales Order
  VL03N - Display Outbound Delivery
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on ship-to party determination and configuration.
  User Exits and BAdIs: If custom logic is implemented for ship-to party determination, check any user exits or BAdIs that may affect the determination process.
  
  By following these steps, you should be able to resolve the MW585 error and ensure that the ship-to party is correctly determined in your SAP system.