How To Fix /MVA/AMC_BM_MSG839 - Bonus-malus cannot be transferred since already used twice

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 839

• Message text: Bonus-malus cannot be transferred since already used twice

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG839 - Bonus-malus cannot be transferred since already used twice ?

  The SAP error message /MVA/AMC_BM_MSG839 indicates that a bonus-malus (a system used for calculating insurance premiums based on the claim history) cannot be transferred because it has already been used twice. This typically occurs in the context of insurance or financial applications within SAP, particularly in modules related to vehicle management or insurance management.
  Cause:
  
  Duplicate Usage: The bonus-malus system is designed to prevent the same bonus-malus value from being applied more than a specified number of times. If the system detects that the same value has already been used twice, it will trigger this error.
  Configuration Issues: There may be configuration settings in the SAP system that limit the number of times a bonus-malus can be applied.
  Data Integrity Issues: There could be issues with the data integrity, such as incorrect entries or inconsistencies in the database that lead to the system believing the bonus-malus has been used more than it actually has.
  
  Solution:
  
  Check Usage History: Review the history of the bonus-malus value in question to confirm how many times it has been applied. This can usually be done through transaction codes related to the bonus-malus management in SAP.
  Adjust Configuration: If the limit on the number of uses is too restrictive for your business needs, consider adjusting the configuration settings in the SAP system to allow for more uses, if appropriate.
  Data Correction: If there are data integrity issues, you may need to correct the underlying data. This could involve correcting entries in the database or ensuring that the transactions are properly recorded.
  Consult Documentation: Refer to SAP documentation or help resources specific to the module you are working with for more detailed guidance on handling bonus-malus values.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration and usage.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that pertain to bonus-malus management, such as those for viewing or editing bonus-malus records.
  User Roles and Permissions: Ensure that the user attempting the transfer has the necessary permissions to perform the action.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Training and Documentation: Ensure that users are trained on the proper procedures for handling bonus-malus values to minimize errors in the future.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /MVA/AMC_BM_MSG839.