How To Fix /MVA/AMC_BM_MSG841 - Bonus-malus was discarded and can no longer be used

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 841

• Message text: Bonus-malus was discarded and can no longer be used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG841 - Bonus-malus was discarded and can no longer be used ?

  The SAP error message /MVA/AMC_BM_MSG841 indicates that a bonus-malus (a system used to adjust insurance premiums based on the claim history) has been discarded and can no longer be used. This error typically arises in the context of insurance or financial modules within SAP, particularly when dealing with bonus-malus systems.
  Cause:
  
  Expired Bonus-Malus Record: The bonus-malus record may have expired or been marked as inactive in the system.
  Incorrect Configuration: There may be configuration issues in the bonus-malus settings or parameters that lead to the record being discarded.
  Data Integrity Issues: There could be inconsistencies or errors in the data that prevent the system from recognizing the bonus-malus record.
  Business Rules: The business rules defined in the system may dictate that certain conditions must be met for the bonus-malus to be valid, and if those conditions are not met, the record is discarded.
  
  Solution:
  
  Check Record Status: Verify the status of the bonus-malus record in the system. Ensure that it is active and not expired.
  Review Configuration: Check the configuration settings for the bonus-malus system. Ensure that all necessary parameters are correctly set up.
  Data Validation: Validate the data associated with the bonus-malus record. Look for any inconsistencies or errors that may need correction.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing bonus-malus records.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or configurations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to bonus-malus management, such as those for viewing or editing records.
  User Roles: Ensure that the user attempting to access or modify the bonus-malus record has the appropriate permissions.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Training and Documentation: Ensure that users are trained on the proper handling of bonus-malus records and that documentation is available for reference.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.