How To Fix /MVA/AMC_BM_MSG790 - The system was unable to create the bonus-malus insurer

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 790

• Message text: The system was unable to create the bonus-malus insurer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG790 - The system was unable to create the bonus-malus insurer ?

  The SAP error message /MVA/AMC_BM_MSG790 indicates that the system was unable to create a bonus-malus insurer. This error typically arises in the context of the Bonus-Malus system, which is used in insurance to adjust premiums based on the insured's claim history.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the input fields required for creating the bonus-malus insurer.
  Configuration Issues: The system may not be properly configured to handle the creation of bonus-malus insurers.
  Authorization Problems: The user may not have the necessary permissions to create a bonus-malus insurer.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system bugs.
  Missing Master Data: Required master data (like customer or policy information) may not be set up correctly in the system.
  
  Solutions:
  
  Check Input Data: Review the data being entered for the bonus-malus insurer. Ensure that all required fields are filled out correctly and that the data is valid.
  Review Configuration: Check the configuration settings related to the bonus-malus system in SAP. Ensure that all necessary settings are in place.
  User Authorizations: Verify that the user attempting to create the insurer has the appropriate authorizations. If not, contact your system administrator to grant the necessary permissions.
  Consult Logs: Look at the system logs for any additional error messages or warnings that could provide more context about the failure.
  Master Data Verification: Ensure that all relevant master data is correctly set up and available in the system.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to the error message. SAP frequently updates its knowledge base with solutions to common issues.
  Documentation: Review the documentation for the Bonus-Malus functionality in SAP to ensure that all prerequisites and configurations are met.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be necessary, potentially involving SAP support.