How To Fix /MVA/AMC_BM_MSG785 - The system was unable to create the bonus-malus claim

/MVA/AMC_BM_MSG785 - Overview

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 785

• Message text: The system was unable to create the bonus-malus claim

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG785 - The system was unable to create the bonus-malus claim ?

  The SAP error message /MVA/AMC_BM_MSG785 indicates that the system was unable to create a bonus-malus claim. This error typically arises in the context of the Bonus-Malus system, which is used in insurance and other financial applications to manage claims and adjust premiums based on the claim history of a customer.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the claim or customer records that prevents the system from processing the claim.
  
  Configuration Issues: The Bonus-Malus configuration may not be set up correctly, leading to issues when trying to create a claim.
  Authorization Problems: The user attempting to create the claim may not have the necessary permissions or roles assigned in the system.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system bugs.
  Business Rules Violations: The claim may not meet certain business rules or criteria defined in the system, such as eligibility for a bonus-malus adjustment.
  
  Solutions:
  
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