How To Fix /MVA/AMC_BM_MSG791 - The system was unable to save the bonus-malus insurer

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 791

• Message text: The system was unable to save the bonus-malus insurer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG791 - The system was unable to save the bonus-malus insurer ?

  The SAP error message /MVA/AMC_BM_MSG791 indicates that the system was unable to save the bonus-malus insurer. This error typically occurs in the context of managing insurance data within the SAP system, particularly in modules related to vehicle insurance or similar applications.
  Possible Causes:
  
  Data Validation Issues: The data being entered may not meet the required validation criteria. This could include missing mandatory fields, incorrect data formats, or invalid values.
  Authorization Issues: The user may not have the necessary permissions to save changes related to bonus-malus insurers.
  System Configuration: There may be configuration issues in the system that prevent the saving of the insurer data.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system bugs.
  Missing Customization: If the system has been customized, there may be missing or incorrect custom code that affects the saving process.
  
  Solutions:
  
  Check Data Entry: Review the data being entered for completeness and correctness. Ensure that all mandatory fields are filled out and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be checked in the user roles and authorizations settings.
  Consult Configuration Settings: Check the configuration settings related to bonus-malus insurers in the SAP system. Ensure that all necessary settings are correctly configured.
  Error Logs: Review system logs or error messages for more detailed information about the failure. This can provide insights into what went wrong during the save operation.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  Testing in Development: If you suspect a customization issue, test the functionality in a development or quality assurance environment to isolate the problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any documented issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the relevant SAP documentation for the module you are working with to ensure that you are following the correct procedures.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.