How To Fix MTG_EMAIL019 - Email template &1 found neither in language &2 nor in default language &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MTG_EMAIL - E-Mail API Messages

• Message number: 019

• Message text: Email template &1 found neither in language &2 nor in default language &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MTG_EMAIL019 - Email template &1 found neither in language &2 nor in default language &3 ?

  The SAP error message MTG_EMAIL019 indicates that the system is unable to find a specified email template in the desired language or in the default language. This typically occurs when an email template is being called for sending notifications or alerts, but the template is either missing or not properly configured for the specified languages.
  Cause:
  
  Missing Template: The email template specified in the system does not exist in the language requested.
  Incorrect Language Configuration: The template may exist, but it is not available in the specified language or the default language.
  Configuration Issues: There may be issues with the configuration of the email templates in the SAP system.
  
  Solution:
  
  
  Check Template Existence:
  
  Go to the transaction code where email templates are managed (e.g., SO10 for text elements).
  Verify if the email template with the specified name exists in the required language.
  
  
  
  Create or Update Template:
  
  If the template does not exist, create a new email template in the required language.
  If it exists but is not in the correct language, you can either translate it or create a new version of the template in the desired language.
  
  
  
  Default Language Check:
  
  Ensure that the default language is set correctly in the system. If the template is not found in the specified language, the system will look for it in the default language.
  
  
  
  Transport Requests:
  
  If the templates were recently created or modified, ensure that the changes have been transported to the relevant system (e.g., from development to production).
  
  
  
  Authorization:
  
  Ensure that the user has the necessary authorizations to access the email templates.
  
  
  
  Testing:
  
  After making changes, test the email sending functionality again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SO10 (Text Elements) and SOST (Send Requests) for managing and monitoring email templates.
  Language Settings: Check the language settings in your user profile and system settings to ensure they are configured correctly.
  Documentation: Refer to SAP documentation or help resources for more detailed instructions on managing email templates and troubleshooting related issues.
  
  By following these steps, you should be able to resolve the MTG_EMAIL019 error and ensure that the email templates are correctly configured for the required languages.