How To Fix MTG_EMAIL017 - Malicious email template content has been rejected

MTG_EMAIL017 - Overview

• Message type: E = Error

• Message class: MTG_EMAIL - E-Mail API Messages

• Message number: 017

• Message text: Malicious email template content has been rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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MTG_EMAIL017 - Details

• The SAP error message MTG_EMAIL017 indicates that the system has detected potentially malicious content in an email template, leading to its rejection. This is a security measure to protect users and systems from harmful content that could be embedded in emails.
  
  Cause:
  
  Malicious Content Detection: The email template may contain links, scripts, or other elements that are flagged as potentially harmful.
  Security Policies: The system's security settings may be configured to reject any content that does not meet certain safety criteria.
  Improper Formatting: The email template might have formatting issues or use unsupported HTML/CSS that triggers the security filters.
  
  
  Solution:
  
  Review the Email Template: Check the content of the email template for any suspicious links, scripts, or formatting that could be considered malicious.
  Simplify Content: Remove any complex HTML, JavaScript, or external links that may be causing the rejection. Use plain text or simple HTML formatting.
  Check Security Settings: If you have access, review the security settings in