Message type: E = Error
Message class: MTG_EMAIL - E-Mail API Messages
Message number: 018
Message text: Virus Scanner in system is not configured. Rejecting content changes.
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The SAP error message MTG_EMAIL018 indicates that the virus scanner in the SAP system is not configured properly, which leads to the rejection of content changes. This error typically occurs when the system is set up to scan email attachments or other content for viruses, but the necessary configuration for the virus scanner is missing or incorrect.
Cause: Virus Scanner Not Configured: The virus scanner has not been set up in the SAP system. Incorrect Configuration: The existing configuration for the virus scanner is incorrect or incomplete. Missing Virus Scanner Software: The required virus scanner software is not installed on the server where the SAP system is running. Network Issues: There may be network issues preventing the SAP system from communicating with the virus scanner.
Solution: To resolve the MTG_EMAIL018 error, follow these steps: Check Virus Scanner Installation: Ensure that a compatible virus scanner is installed on the server where the SAP system is running. Configure the Virus Scanner: Go to
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