How To Fix MTG_EMAIL003 - Email template &1 with language &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: MTG_EMAIL - E-Mail API Messages

• Message number: 003

• Message text: Email template &1 with language &2 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MTG_EMAIL003 - Email template &1 with language &2 not found ?

  The SAP error message MTG_EMAIL003 indicates that the system is unable to find the specified email template for the given language. This typically occurs in scenarios where email notifications are generated, such as in workflows or alerts, and the system is trying to use a template that has not been defined or is missing for the specified language.
  Cause:
  
  Missing Email Template: The email template specified in the configuration does not exist in the system for the given language.
  Incorrect Language Code: The language code provided may be incorrect or not supported in the system.
  Configuration Issues: There may be issues in the configuration settings where the email templates are defined.
  
  Solution:
  
  
  Check Email Template Configuration:
  
  Go to the transaction code where email templates are managed (e.g., SOST for sending emails or SCOT for communication settings).
  Verify that the email template with the specified name exists in the system.
  
  
  
  Create or Update the Email Template:
  
  If the template does not exist, create a new email template with the required name and language.
  Ensure that the template is properly configured with the necessary content and placeholders.
  
  
  
  Verify Language Settings:
  
  Check the language settings in your user profile and ensure that the language code used in the error message is valid and supported.
  If necessary, create the email template in the required language.
  
  
  
  Test the Configuration:
  
  After making changes, test the email sending functionality to ensure that the error does not occur again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing email templates and troubleshooting related issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST (for monitoring sent emails) and SCOT (for configuring communication).
  Email Template Management: Understand how to manage email templates in your specific SAP module, as the process may vary.
  SAP Notes: Check for any SAP Notes related to email template issues, as they may provide additional insights or patches.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.