How To Fix MTG_EMAIL001 - Codepage "&1" is unknown. E-Mail could not be sent.

SAP Error Message - Details

• Message type: E = Error

• Message class: MTG_EMAIL - E-Mail API Messages

• Message number: 001

• Message text: Codepage "&1" is unknown. E-Mail could not be sent.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MTG_EMAIL001 - Codepage "&1" is unknown. E-Mail could not be sent. ?

  The SAP error message MTG_EMAIL001 with the description "Codepage '&1' is unknown. E-Mail could not be sent." typically indicates that there is an issue with the character encoding (codepage) being used for the email that SAP is trying to send. This can happen for various reasons, such as incorrect configuration settings or unsupported character sets.
  Cause:
  
  Unknown Codepage: The specified codepage in the email configuration is not recognized by the SAP system. This can occur if the codepage is not defined in the system or if there is a typo in the configuration.
  Configuration Issues: The email settings in the SAP system may not be properly configured, leading to the use of an unsupported codepage.
  Missing Language Support: The language settings in the SAP system may not support the codepage being used for the email content.
  
  Solution:
  
  
  Check Codepage Configuration:
  
  Go to transaction SPAD (Spool Administration) and check the codepages defined in the system.
  Ensure that the codepage being referenced in the error message is valid and supported.
  
  
  
  Adjust Email Settings:
  
  Navigate to transaction SCOT (SAPconnect Administration) and review the settings for email sending.
  Ensure that the correct codepage is set for the email format. Commonly used codepages include 1100 (for Western European languages) or 4100 (for UTF-8).
  
  
  
  Update Language Settings:
  
  Check the language settings in the user profile or the system settings to ensure that the language being used supports the desired codepage.
  
  
  
  Test Email Sending:
  
  After making changes, test sending an email to verify that the issue has been resolved.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  
  Related Information:
  
  SAPconnect: This is the component in SAP that handles external communication, including email. Familiarity with SCOT and its settings is crucial for troubleshooting email-related issues.
  Codepages: Codepages define how characters are represented in the system. Understanding the codepages relevant to your language and region can help in configuring the system correctly.
  SAP Documentation: Refer to the official SAP documentation for more details on configuring email settings and understanding codepages.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.