How To Fix MSR_SD250 - Serial number is required

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 250

• Message text: Serial number is required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD250 - Serial number is required ?

  The SAP error message MSR_SD250: Serial number is required typically occurs in the context of sales and distribution processes when a serial number is expected for a material but is not provided. This is common in scenarios where the material being sold is serialized, meaning each unit of the product has a unique serial number that must be tracked.
  Cause:
  
  Serialized Material: The material in question is defined as a serialized item in the material master data.
  Missing Serial Number: The user did not enter a serial number during the sales order creation, delivery, or goods issue process.
  Configuration Issues: There may be configuration settings in the system that require serial numbers for certain transactions or materials.
  
  Solution:
  
  Enter Serial Number: Ensure that a valid serial number is entered when creating the sales order, delivery, or during the goods issue process. This can usually be done in the relevant screen where the material is being processed.
  Check Material Master: Verify the material master data to confirm that the material is indeed set up as a serialized item. You can do this by navigating to the material master record and checking the "Basic Data" and "Sales" views.
  Review Configuration: If the requirement for a serial number seems incorrect, review the configuration settings in the SAP system. This may involve checking the settings in the following areas:
  
  Material Type Configuration: Ensure that the material type is correctly configured to handle serialized items.
  Sales Document Type: Check if the sales document type requires serial numbers and adjust if necessary.
  
  
  User Training: Ensure that users are trained on the importance of entering serial numbers for serialized materials and understand the process for doing so.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as MM03 (Display Material), VA01 (Create Sales Order), or VL01N (Create Outbound Delivery) to manage materials and sales orders.
  Documentation: Refer to SAP documentation or help files for detailed instructions on handling serialized materials and the specific processes involved in sales and distribution.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to serial number handling.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution processes.