How To Fix MSR_SD027 - Logistical fields of subitem &1 cannot be different to the header

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 027

• Message text: Logistical fields of subitem &1 cannot be different to the header

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD027 - Logistical fields of subitem &1 cannot be different to the header ?

  The SAP error message MSR_SD027 indicates that there is a discrepancy between the logistical fields of a subitem and the corresponding header in a sales document. This typically occurs in the context of sales and distribution (SD) processes, where the system expects certain fields to be consistent between the header and its subitems (such as line items).
  Cause:
  The error is triggered when the logistical fields (such as delivery date, shipping point, or other relevant fields) of a subitem do not match those of the header item. This inconsistency can arise due to:
  
  Manual changes made to the subitem that are not reflected in the header.
  Data entry errors during the creation or modification of sales documents.
  Customizations or enhancements in the SAP system that affect how data is processed.
  Changes in configuration settings that impact the relationship between header and subitem data.
  
  Solution:
  To resolve the MSR_SD027 error, you can take the following steps:
  
  
  Check the Header and Subitem Fields: 
  
  Review the logistical fields of both the header and the subitem. Ensure that they match as required by the system.
  Common fields to check include delivery dates, shipping points, and other logistical parameters.
  
  
  
  Adjust the Subitem:
  
  If the subitem has been modified, revert the changes to align with the header.
  You can do this by editing the subitem in the sales document and ensuring that the relevant fields match the header.
  
  
  
  Review Customizations:
  
  If there are custom developments or enhancements in your SAP system, check if they are causing the inconsistency. You may need to consult with your SAP technical team.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Test Changes:
  
  After making adjustments, test the changes in a development or quality assurance environment before applying them in production.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to access and modify sales documents.
  Logistical Fields: Familiarize yourself with the specific logistical fields that are relevant to your business processes and how they are configured in your SAP system.
  SAP Notes: Check for any SAP Notes that might address known issues related to this error message.
  
  By following these steps, you should be able to identify and resolve the cause of the MSR_SD027 error in your SAP system.